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Downy Ratings and Reviews

Customer Reviews for DOWNY Ultra Downy® April Fresh Liquid

DOWNY Ultra Downy® April Fresh Liquid

A soft blanket spread out on a sun-splashed meadow. The feel of warmth on your shoulders. With a scent as enchanting as a gentle breeze, Downy April Fresh liquid fabric softener helps you wash in the magic of a rejuvenating spring morning. 
Average Customer Rating:
4.25 out of 5
4.3
 out of 
5
(84 Reviews) 81
Open Ratings Snapshot
Rating Snapshot (84 reviews)
5 stars
62
4 stars
7
3 stars
2
2 stars
0
1 star
13
68 out of 84(81%)reviewers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Downy does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed within this section.
Customer Reviews for Ultra Downy® April Fresh Liquid
Review 81 for Ultra Downy® April Fresh Liquid
1 out of 5
1 out of 5
stars
C
NC

New formulation causes rash

January 12, 2015
I have worn clothes washed with Downy my entire life. However, my recent purchase of the newly formulated April Fresh with Silk Touch has caused me to have to find another product. I break out in a terrible red rash that burns and itches from wearing clothes washed with this product. Also, the new smell is entirely overwhelming.
Response from Downy:Fabric Care Community ManagerConsumer CareJanuary 20, 2015
Hi,

We are so very sorry to hear about the adverse reaction you had to Downy. We hope you sought medical attention as soon as possible. We would like to speak with you more about what happened and how we can help, so please call us at 1-855-236-3353 (available Monday through Friday, 9AM - 6PM EST).

Thank you,
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Ratings-Only Reviews for Ultra Downy® April Fresh Liquid
Based on the average of (3) ratings-only reviews
Average Product Rating:
3.7 out of 5
3.7 out of 5
stars
Would recommend? Yes 2 out of 3
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